(Optional but recommended) Clear each of your browsers' cache.I recommend that you checkmark all categories offered, even if no files currently (so it leaves it set up for next invocation). (Optional but recommended) Clean out all temporary files using the Windows Clean Disk tool.Right click on the entry for Intel Wireless-AC 3165 and uninstall it, choosing to (checkmark) Delete the driver software for this device.In Device Manager, check Network Adapters for an entry for Intel Wireless-AC 3165.When prompted, choose to "Discard Settings". From Apps & Features, check for instances of Intel PROSet/Wireless Software and Intel Wireless Bluetooth.
Unplug Ethernet cable and/or disable wireless. If you haven't already, download - but do not install just yet - the latest Bluetooth and WiFi drivers for your adapter.Here is proper process for performing a clean WLAN Install: You are using older drivers and this may explain the issue.
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